Charles is our old hydraulic valve customer. Some time ago, he purchased a batch of hydraulic flow valves from a hydraulic valve manufacturer in Guangdong. However, he didn't expect to be busy on changing suppliers before the order was shipped. The hydraulic flow valves can not pass inspection. The surface roughness Ra value of hydraulic valve spool work piece should be below 0.16, but there was 0.2, 0.25, 0.28 in mass production. The problem had not been properly solved through repeated communication. Seeing that the delivery date was coming, Charles was worried and could only plan to cancel the order with his customer.
It is easy to lose the customer if there is no solution but directly express the problem like this. His boss asked him to get the solution and let the customer decide whether to cancel the order. I noticed that he was asking for help on LinkedIn. After communicating with him, I learned the whole story.
This hydraulic valve factory in Guangdong is Charles’ old s
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Trade Leads Directory -> All Trade Leads -> Industrial Supplies -> Valves -> Factory Can Not Even Achieve The Valve Spool Ra Value at 0.16, but
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