Brody is the purchasing director of a hydraulic valve dealer in the United States. He purchased a batch of Pilot operated Hydraulic pressure valves this May in China. However, customers began to complain because during the use of the hydraulic pressure valve, the damping hole was often blocked, resulting in loss of pressure at the pilot stage, failure of the hydraulic pressure valve and failure of the hydraulic system. Some customers asked for return. Brody communicated with the factory supplied the hydraulic pressure valves for many times but couldn't find a good solution.
Brody's tried to source for new hydraulic valve factories but it did not go smooth as well. He spent 7 days talking about with more than 30 hydraulic valve factories and got almost the same answer: the problem of damping hole blocking cannot be solved 100%, and the only way is to let the customer choose high-purity hydraulic oil. Brody knew that replying to guests in this way would not only get a claim, but also lo
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